Aimed at companies with centralised or decentralised IT infrastructures that need to ensure that their data are properly safeguarded, according to the defined policies for guaranteeing that the data can be recovered if necessary.
- Design of storage and backup architecture.
- Parameterization of backup copies in in-house or hosted servers.
- Parameterization support by country/location/server.
- Support for parameterization of user positions and devices: PCs, laptops and mobile devices (tablets, smartphones).
- Detection and management of service incidents.
- Dialogue with the customer’s technicians.
- 7 × 24 coverage (local in each country).