Inbound

  • Design and implementation of information centres
  • Overflow call forwarding to authorised call centre
  • Telesales

Outbound

  • Verification campaigns
  • Loyalty-building programme
  • Customer recruitment
  • Cross-selling/upselling
  • Data processing

Specialised Services

  • Validation services
  • Management of professional services
  • Task force support
  • Remote monitoring
  • House calls
  • Collections management
  • Campaigns

Information Services

  • Virtual call centre
  • Telephone banking