Technological Managed Services


Telco y Utilities

/Tag:Telco y Utilities
5 01, 2018

Technological Managed Services

5 de January de 2018|

Cibernos manages technological products and the management and resolution of incidents, allowing the client to focus on the core activities of his business. Backup as a Service Safeguarding of data monitored and managed, ensuring its correct operation.  More information Sync & Share It synchronizes files of users from / to any

2 11, 2016

Compliance Engine

2 de November de 2016|

The Compliance Engine is a generic solution for continuous compliance assessment on a process and document management platform. It can be applied to laws, standards, procedures, corporate objectives, ISOs, SLAs, sustainability indexes, etc. CE location outline What it offers A system that oversees compliance with external and internal

20 09, 2016

Digital transformation of companies

20 de September de 2016|

We advise our clients on the best ways to use ICT technologies for modern and efficient management. Digital transformation of companies This is based on a model that breaks the company's processes down into three components: The Soul which reflects the status of the process and the decisions taken, the Body, which comprises the

15 07, 2016

Gamification Projects

15 de July de 2016|

Web Gamification Web Gamification consists of offering web-based games that make everyday activities more amenable. In addition to making the task more pleasant, users earn points for commenting, participating in forums, viewing photos and videos, exchanging point for prizes, etc. in a competitive gaming environment that stimulates participation. The object with clients is to

29 04, 2016

Expectation Management

29 de April de 2016|

The aim of Expectation Management is to earn the customer’s loyalty. . . Expectation Management? When a customer lodges a complaint, what they are really saying is that the company has failed to meet their expectations. This displeasure, which converts the customer into a detractor, must be managed properly to

6 10, 2015


6 de October de 2015|

Process Center is the new attention concept powered by PlanTalk. It is a multi-channel attention platform integrated with business processes to effectively manage customer service and improve attention quality. . . What it resolves PlanTalk is designed to support advanced customer service platforms which at Cibernos we refer to as

24 02, 2015

Regulatory Compliance Solutions

24 de February de 2015|

These are solutions that enable the company to comply with its corporate objectives, laws, regulations, procedures and risk control. SySprocess PRL: Occupational risk prevention per OHSAS 18001 (ORP solution). SySprocess MA (old CAMAprocess): Solution for quality assurance and compliance with environmental management under ISO 14001. SySprocess CAE (Business Activity Coordination): Solution for managing the

2 02, 2015

Technology consulting

2 de February de 2015|

Services designed to provide our customers with advice on the selection and use of ICT technologies. Technology consulting for: Selection of technology platforms. Selection of functional or technological products. Network security and WiFi deployment. Approach to and selection of GIS infrastructure. Web portals Document and VoIP infrastructure. Mobility deployment

2 02, 2015

Process Consulting

2 de February de 2015|

We advise our clients on how to organise their business by processes in pursuit of greater efficiency through “continuous improvement”. Process Consulting Standardisation and design of business processes. Automation of the company’s business processes (BPMS) and in B2B and B2A environments. Integration of processes in client’s B/O. Business

2 02, 2015

Smartcity Projects

2 de February de 2015|

When planning the systems of new cities, there are two types of IT services, depending on whether they are geared towards: - Building a smart city: creating a model of a city that is organised in such a way as to accommodate services and get to the most out of them. - Providing intelligent services:

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