Technological Managed Services



5 01, 2018

Technological Managed Services

5 de January de 2018|

Cibernos manages technological products and the management and resolution of incidents, allowing the client to focus on the core activities of his business. Backup as a Service Safeguarding of data monitored and managed, ensuring its correct operation.  More information Sync & Share It synchronizes files of users from / to any

2 11, 2016

Compliance Engine

2 de November de 2016|

The Compliance Engine is a generic solution for continuous compliance assessment on a process and document management platform. It can be applied to laws, standards, procedures, corporate objectives, ISOs, SLAs, sustainability indexes, etc. CE location outline What it offers A system that oversees compliance with external and internal

20 09, 2016

Digital transformation of companies

20 de September de 2016|

We advise our clients on the best ways to use ICT technologies for modern and efficient management. Digital transformation of companies This is based on a model that breaks the company's processes down into three components: The Soul which reflects the status of the process and the decisions taken, the Body, which comprises the

15 07, 2016

Gamification Projects

15 de July de 2016|

Web Gamification Web Gamification consists of offering web-based games that make everyday activities more amenable. In addition to making the task more pleasant, users earn points for commenting, participating in forums, viewing photos and videos, exchanging point for prizes, etc. in a competitive gaming environment that stimulates participation. The object with clients is to

29 04, 2016

Expectation Management

29 de April de 2016|

The aim of Expectation Management is to earn the customer’s loyalty. . . Expectation Management? When a customer lodges a complaint, what they are really saying is that the company has failed to meet their expectations. This displeasure, which converts the customer into a detractor, must be managed properly to

6 10, 2015


6 de October de 2015|

Process Center is the new attention concept powered by PlanTalk. It is a multi-channel attention platform integrated with business processes to effectively manage customer service and improve attention quality. . . What it resolves PlanTalk is designed to support advanced customer service platforms which at Cibernos we refer to as

10 03, 2015

SS: Asset Proposal Management

10 de March de 2015|

Banco Urquijo wanted to standardise the management of their commercial assets using a “single file” concept in order to comply with banking rules on the traceability of operations.   Customer requirements A flexible commercial tool that satisfies the following needs: Accessible from all sales offices. Easily adaptable to commercial needs at any given time.

24 02, 2015

Regulatory Compliance Solutions

24 de February de 2015|

These are solutions that enable the company to comply with its corporate objectives, laws, regulations, procedures and risk control. SySprocess PRL: Occupational risk prevention per OHSAS 18001 (ORP solution). SySprocess MA (old CAMAprocess): Solution for quality assurance and compliance with environmental management under ISO 14001. SySprocess CAE (Business Activity Coordination): Solution for managing the

17 02, 2015

Presentation of Offer to Corporate Finance

17 de February de 2015|

Document Contents This document introduces the company and describes the solutions and products offered by Cibernos. Download PDF

17 02, 2015

Presentation of Solutions and Products

17 de February de 2015|

Document Contents This document introduces the company and describes the solutions and products offered by Cibernos. Download PDF

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