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CP-Proyectos BPM

/CP-Proyectos BPM
2 11, 2016

Compliance Engine

2 de November de 2016|

The Compliance Engine is a generic solution for continuous compliance assessment on a process and document management platform. It can be applied to laws, standards, procedures, corporate objectives, ISOs, SLAs, sustainability indexes, etc. CE location outline What it offers A system that oversees compliance with external and internal

29 04, 2016

Expectation Management

29 de April de 2016|

The aim of Expectation Management is to earn the customer’s loyalty. . . Expectation Management? When a customer lodges a complaint, what they are really saying is that the company has failed to meet their expectations. This displeasure, which converts the customer into a detractor, must be managed properly to

26 01, 2015

Management of Data Centre Operations

26 de January de 2015|

Video contents This video shows how requests from users and systems can be effectively handled through proper management of data centre components (CMDB) with” change processes” supported by “incident management processes. Download Video

26 01, 2015

Construction Coordination and Building Permits

26 de January de 2015|

Video contents This video shows how Gas Natural Fenosa manages, in a coordinated fashion, the authorisations required to do work on public roads or on lands owned by third parties that require government permits. Download Video

22 01, 2015

BPM Projects

22 de January de 2015|

The development of process management solutions provides a number of advantages, some of which include the assignment of work to profiles, the traceability of operations and the ease of continuous alignment with the business. BPMS  platforms favour the development of tactical solutions for business processes which are: Agile

15 01, 2015

SS: Expatriate Management

15 de January de 2015|

EMS implemented a solution for the sales and operations area that they share with their international suppliers. &nbsp Customer requirements In order to manage the organisation of multiple enterprises providing consulting services in different cities and countries, manage the service agreements and track the fulfilment of the service agreements, the customer’s needs were as

15 01, 2015

SS: Management Of Data Centre Operations

15 de January de 2015|

Management of knowledge and systems operations in a technically complex environment. &nbsp Customer requirements The IT infrastructure that supports BBVA’s business activities is enormously complex, with the following aspects requiring improvement: Organisational: Serious difficulties transmitting information on problems and maintenance activities from one shift operator to the next in an orderly fashion. Difficulty understanding

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