Menu

P-Plantalk

/P-Plantalk
29 04, 2016

Expectation Management

29 de April de 2016|

The aim of Expectation Management is to earn the customer’s loyalty. . . Expectation Management? When a customer lodges a complaint, what they are really saying is that the company has failed to meet their expectations. This displeasure, which converts the customer into a detractor, must be managed properly to

6 10, 2015

PlanTalk

6 de October de 2015|

Process Center is the new attention concept powered by PlanTalk. It is a multi-channel attention platform integrated with business processes to effectively manage customer service and improve attention quality. . . What it resolves PlanTalk is designed to support advanced customer service platforms which at Cibernos we refer to as

Uso de cookies

Este sitio web utiliza cookies para que usted tenga la mejor experiencia de usuario. Si continúa navegando está dando su consentimiento para la aceptación de las mencionadas cookies y la aceptación de nuestra política de cookies, pinche el enlace para mayor información.plugin cookies

ACEPTAR
Aviso de cookies